Fazoli’s is one of the biggest American fast-food chains that sell Italian dishes. As coronavirus cases spread around the world, food joints are facing problems. For instance, dine-in options are closing so regular sales needs to be amended. As a result, the company has taken charge of the situation by providing business relief package during Covid – 19. This consists of a support plan that grants franchisees royalty and ad fund relief. Consequently, the company issued franchisees instructions to handle and control the spread of the virus. This includes suspending March royalties with repayment over 10 months. In addition, it also waives monthly marketing fees, local marketing tactics that highlight off-premise channels. They are concentrating on drive-thru, delivery and carry-out messaging.
“At Fazoli’s, we are all in this together and supporting our franchisees is one of our top priorities,” said Carl Howard, CEO of Fazoli’s. “While the restaurant industry is dealing with this rapidly changing landscape, we know we can get through this together. We are being smart and very proactive to make sure we all emerge from this challenge stronger than ever.”
Founded in 1988 in Kentucky, Fazoli’s owns and operates nearly 220 restaurants in 28 states. Fazoli’s prides itself on serving premium quality Italian food, fast, fresh and friendly. The menu includes freshly prepared pasta entrees, Submarinos® sandwiches, salads, pizza and desserts. Its most popular dish is the unlimited signature breadsticks. It is named one of the “Top 200 Franchises in 2020” by Franchise Business Review. Also, FastCasual.com called them “Brand of the Year”. The Entrepreneur 2018 listed them under “Franchise 500.”
In 2020, Nation’s Restaurant News named CEO Carl Howard as the most influential restaurant CEOs in the country. Moreover, he won the 2019 American Business Awards Gold Stevie Awards.
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