The waste disposal and recycling industry is one of the less popular fields which is gaining attention is the recent decade. In this interview lets explore the huge potential in waste disposal and recycling with with Phillip Nappi – President/Co-Founder OF VaVia. Philip is no stranger to business or the disposal and recycling industry. He has over two decades of experience in this industry. Let us find out what drives the brand and the man behind it to succeed.
Being a lifelong industry veteran of the waste industry and after a recent exit, decided to form VaVia after seeing a huge market opportunity by utilizing smaller trucks and containers and leveraging technology to shake up the industry. My previous partner, Mike Ampe, had retired “again”, but had a sincere interest in one more round. He was eager to get back in and to bring his franchising experience, as he saw the potential for franchisees to have great success in markets across the country.
Smaller trucks and containers began as niche, but now they are a necessity in the construction waste disposal world. In our past experiences we knew that smaller containers brought bigger margins as it provides lower operating costs and you can use non-cdl drivers. However, smaller containers bring about many advantages, you can see and reach into them, and they’re easier and more sustainable to transport. We also believed we could bring a new level of customer service to the market and deliver containers same day or next day, something totally unexpected in the industry.
VaVia is italian for “it goes away”. It was inspired by my Italian heritage and the fact that we are a tech driven waste company in an industry devoid of most tech, we wanted a name that made you ask a question.
A long time friend and colleague that has worked with us in prior businesses, Erin McMillan, designed the entire style guide. We wanted some that was clean and simple and flowed well with our tagline, “Easy go.”
We focus on people, we focus on service. We are extremely value driven, and our commitment to bringing great people up from within our company and adding them through our franchise network is tangible when you work with us. We invest in our people with more benefits and pay than any competitor, we keep our equipment in top shape and we deliver an on-time service.
In all, we find in markets with contractors and other construction professionals use VaVia for the first time, they never leave us. We’re just so different than competitors, and it comes from a real pride from within the company.
On the financial side, we seek someone with a strong balance sheet as this is a capital intensive business. From the personality side, they need to have a sincere heart for customer service and people to execute on what makes VaVia special.
With our 70 plus years experience in the waste industry, we’ve found it is very fast when franchisees follow our program.
Learning to stay patient and understand during the bad days that better days are ahead. When we stay patient during learning experiences and keep focused on what we know we are capable of achieving, we can be more effective leaders.
Understanding my faith is first and marrying my wife.
4am prayer and devotion and a lot of coffee.
Every day is great.
We focus on our franchisee’s profitability so we plan to be in the $30M ebitda range total franchise system wide in the next five years.
Love what you do and love people. It will make your business something that people want to work in and work with.
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