Webinar Archive – September 2020

Troy has more than 30 years of experience in senior executive positions in international franchising and business development working directly with and consulting for both franchisors and master franchisees across the various sectors of the franchise industry including F&B, retail, and services. Troy’s experience spans across more than 70 countries and multiple regions including extensive experience in the Asia Pacific Region and across the Indian Sub-Continent, Europe, the Middle East, and parts of Africa. Since 2014 Troy has been a Partner & Director of World Franchise Associates (WFA). Since joining WFA Troy has been instrumental in helping WFA expand into the Asia Pacific Region and in guiding the company and launching new programs and initiatives. Troy has also played a key role in recruiting new clients and in supporting existing WFA clients with their international development initiatives worldwide. Troy has spoken at leading franchise expos and events internationally and his broad experience and exposure lend itself to his presentation topics which are founded on his real-world experience.

Nguyen Phi Van holds an MBA from Australia majoring in marketing communication. Her experience spans over 20 years as a senior executive in brand, retail, and franchise development across global emerging markets in Asia, The Middle East, Africa, and Eastern Europe. She is currently an advisor to Project 844 under the Ministry of Science and Technology of Vietnam on startup & innovation, chairwoman of Vietnam Business Angel Network, and Open Innovation Vietnam. Phi Van is 2015 award winner of Retail Leadership presented by Asia Retail Congress, and 2017 & 2018 award winner of 100 Top Great Retail Minds presented by World Retail Congress, and 2019 award winner of ASEAN Outstanding Business Award. Phi Van is the author of five books, “Franchising – The Short Route to Global Markets”, “Cross The Rice Field, Reach The World”, “Go Global: An MSME’s guide to global franchising”, and “I, The Future and The World”, “In Search of Myself”, and “Nym – My Future Self”.

A 4th generation successful entrepreneur, a business visionary and leader, a growth strategist, and an advocate for family-owned businesses who believe that business must be conducted with the highest standards of excellence and with an unwavering passion to serve the customer.

As the Managing Director & CEO of Global Franchise Masters Private Limited, a Singapore based company responsible for growing the Pure Nectar Juice brand globally (purenectarjuice.com). Pure Nectar currently has operations in the Philippines, Brunei, and Singapore.

Since 1983, Harish has been involved in various capacities related to franchising:

• Largest franchisee worldwide for a wholesale print chain
• Master Licensee for the Western United States for a Digital Printing Chain
• Founder of a Photography franchise chain
• Director of global, multi-brand franchise companies in the USA

Harish is passionate about helping others achieve their dreams of building successful global companies by ensuring the highest standards of excellence with a strong focus on growth and operating results.